Privacy policy

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from Briarwick LLC or briarwickcandles.com, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address.

When you browse briarwickcandles.com, we also automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system.

Phone numbers are collected to help our shipping fulfillment center with orders and returns. We will never sell your number or use it for marketing without your permission.

Email marketing (if applicable): With your express permission, we may send you emails about our store, new products, and other updates.

SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your explicit consent or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use, or disclosure of your information, at any time, by contacting us here or mailing us at:

Briarwick LLC
4615 Industrial St
Unit 1T
Simi Valley, CA 93063

If you would like to opt-out of receiving promotional emails and/or SMS messages from us, you may do so by clicking the "unsubscribe" link at the bottom of any email we send you or replying to any SMS message with "STOP". Please note that even if you opt-out of receiving promotional emails and/or SMS messages, we may still send you non-promotional messages, such as those related to your account or order status.

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.

Payment

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave the Briarwick Candles website or click on links that direct you to a third-party website or application, you will no longer be governed by the Privacy Policy or Terms of Service of our website.

When you click on links on our website, you may be redirected away from our site. We are not responsible for the privacy practices of other websites and encourage you to review their privacy statements.

SECTION 6 - SECURITY

At Briarwick LLC, we understand the importance of keeping your personal information secure. That's why we take reasonable precautions and adhere to industry best practices to safeguard your personal data from inappropriate loss, misuse, access, disclosure, alteration, or destruction.

If you provide us with your credit card information, it will be encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. While no transmission method over the internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards to ensure your information is as safe as possible.

SECTION 7 - COOKIES AND TRACKING PIXELS:

Briarwick LLC uses cookies, tracking pixels, and related technologies on our website. Cookies are small data files that are served by our platform and stored on your device. We use cookies dropped by us or third parties for various purposes, including operating and personalizing the website. Cookies may also be used to track how you use the site to target ads to you on other websites.

Tracking pixels and cookies collect data, such as IP addresses, cookie identifiers, and website activity, that are used for targeted advertising. This data may be used by third parties, such as AdRoll and Facebook, to target advertising on other sites based on your online activity.

Opting-Out of Retargeting and Cookies:

If you wish to opt-out of targeted advertising, please visit the DAA opt-out site, the NAI opt-out site, or the EDAA opt-out site (for Europe). You can also look for an "AdChoices" logo in the bottom right corner of any web ads served by AdRoll advertisers. Click the logo to learn more about interest-based advertising, who served the ad, and manage your privacy options. Please note that disabling retargeting services does not mean that you will no longer see display ads at all. If you want to opt-out of personalized advertising altogether, you can disable your web browser's cookies (make sure to clear any existing cookies as well). This can be done in the preferences section of your web browser.

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Section 9- Your rights

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.

SECTION 10 - CHANGES TO THIS PRIVACY POLICY

We may update or modify this privacy policy at anytime, and it is your responsibility to review it periodically. Any changes or updates will take effect immediately upon posting on our website. If we make significant changes to this policy, we will notify you of these changes on our website or through other means, so that you are aware of what information we collect, how we use it, and under what circumstances we may use or disclose it. This policy was last updated on April 4, 2023.

In the event that Briarwick LLC is acquired or merged with another company, your personal information may be transferred to the new owners so that we can continue to provide products and services to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us here.